Coordinating Care Through Case Management

What Is HIP's Case Management Program?

HIP's Case Management Program is a collaborative process that assesses, plans, implements, coordinates, monitors and evaluates options and services to meet an individual's health care needs. This is done through communication and by exploring available community resources to promote quality and cost-effective outcomes. Your PCP (Primary Care Physician) determines your care needs. Case managers and social workers coordinate these health care needs. They also educate members regarding their health conditions and serve as liaisons between members, all care givers and community agencies. For many health conditions, well-coordinated care and support are necessary to achieve the best possible outcome. That is one of the advantages of being a HIP member. If you have a condition that calls for a higher level of care coordination, HIP has case managers to help you get the right care in the right setting.

Are You a Candidate for HIP's Case Management Program?

HIP wants you and your family to live life to its fullest, even if you have a chronic illness. If you think you may be a candidate for HIP's Case Management Program, speak with your PCP or call 1- 888-HIP-AUTH (1-888-447-2884).

Disclaimer: This material and these services are not intended to render any treatment of a member. Rather, they are intended to assist in the coordination of a member's care. HIP disclaims any and all applicable liabilities of any kind. Please always consult your physician or other caregiver in the event of medical need or advice.