Contact HIP
If you are NOT currently enrolled in a HIP Medicare HMO Plan, and have questions, contact us toll-free at 1-800-447-9169 between the hours of 8:00 a.m. - 8:00 p.m., Monday through Friday (TTY/TDD users dial 1-888-447-4833). Extended hours are November 15th - March 1st, 8:00 a.m. - 8:00 p.m., seven days a week.
If you are currently enrolled in a HIP VIP Medicare Plan and have questions, please contact us toll-free at one of the phone numbers below.
| Member Services | 1-800-447-TALK
1-800-447-8255 |
For all general member service inquires. Member Services is available between the hours of 8:00 a.m. - 8:00 p.m., seven days a week.
Address
|
| TTY/TDD Users | 1-888-447-4833 | |
| Behavioral Health Program Value Options | 1-800-447-8255 | For inquires about mental health or substance abuse services. |
| Pre-authorizations | 1-800-447-8255 | For inquires about pre-authorization requests. |
| Chronic Disease Management Programs | 1-800-447-8255 | For assistance in developing a plan of care to help meet your health care needs. |
| Health Management Programs | 1-800-447-8255 | For assistance in developing a plan of care to help meet your health care needs. |
| Dental Program | 1-877-LIV4HIP 1-877-548-4447 |
For inquires about dental services. |
| Wellquest | 1-800-595-8448 | For inquiries about fitness programs. |
| www.wellquestonline.com | ||
| Health Advocate | 1-866-407-9212 | For access to an Independent Health Advocate. |
|
Helpful links to government agencies and forms. |
Member Services, TTY/TDD, Sales and more |
Frequently Asked Questions about Medicare. |
H3330_121059r – 10/06/09
S5741_121068r – 10/06/09
