HIPUSA.COM - Medicare


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Search HIPusa.com Powered by Medicare Options Medicare Homepage Benefit Summaries Benefit Comparison Grid Enrollment Instructions and Forms Formulary and Rx Information - (Including how to file an appeal) Health Plan Provider Directories Evidence of Coverage Access Your Member Handbook - (11/08) Medicare Members Personal Health Record Mail Order Pharmacy Services Other Links Medicare Pharmacy Directory Privacy Practice Out of Network Coverage Grievance, Exceptions, Coverage Determinations and Appeals Procedures Potential for Contract Termination Appointment of Representative Form and instructions National Coverage Determinations Customer Service Contact Information	How to contact HIP Health Plan of New York Customer Service If you have any questions or concerns, please call or write to HIP Health Plan of New York Customer Service. We will be happy to help you. Our daily business hours for Medicare members are 8 am - 8 pm. The telephone line for the hearing or speech impaired is available 8:30 am - 5 pm, Monday - Friday. In addition, you may send us your inquiries via the HIP Web site at www.hipusa.com CALL: 1-800-HIP-TALK (1-800-447-8255). Calls to this number are free. TTY: 1-888-HIP-4TDD (1-888-447-4833). This number requires special telephone equipment. Calls to this number are free. WRITE: HIP Health Plan of New York 55 Water Street New York, New York 10041-8190 Attn: Customer Service Dept. - 2nd Floor Or visit our Member Access Unit located in Manhattan at 55 Water Street. The hours of operation are Monday - Friday, 8:30 am - 5 pm. No appointment is necessary. H3330_H06_006c rev u/f 4/06